Shipping policy

Last updated: July 13, 2026

Thank you for shopping at Stephenbell Camera. Below you'll find details about how we process and ship your order.

Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates

Shipping charges, if any, will be calculated and displayed at checkout. Estimated delivery times will vary based on your location and the shipping method selected.

Careful Packaging

Because we specialize in new and used cameras, every item is carefully inspected, protected, and securely packaged before shipping to minimize any risk of damage in transit.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package to your door.

Shipping Cancellations

Orders can be cancelled free of charge within 24 hours of purchase, before they enter processing.

Damaged or Lost Shipments

If your order arrives damaged or does not arrive at all, please contact us right away at thanhtruc010135@gmail.com so we can assist you promptly.

Contact Us

For questions about your shipment, reach out to thanhtruc010135@gmail.com or (512) 919-6856.